Clinical Services Manager

Website Signature Senior Lifestyle

Delivering peace of mind

What Signature Offer
– Up to £56,000 salary with company pension scheme
– Annual bonus scheme
– Flexible working in a beautiful environment
– Award-winning Employee Assistance Programme
– Subsidised meals
– Refer a friend cash bonus up to £1000 plus £50 Love2Shop voucher
– Uniforms provided
– Staff recognition schemes
– Occupational Health Support
– Access to hundreds of offers and discounts through our very own Signature Rewards Platform
– Plus cycle to work scheme, study support and more

Job Introduction
Use your management experience and leadership qualities to keep our teams at their best when you join Signature Senior Lifestyle as our Clinical Services Manager at our luxury care and nursing home in Kingston-upon-Thames.

As an experienced and credible senior clinician, you’ll play a key part in the effective delivery of the person-centred services we’re justly proud of, so they truly meet the needs of our residents.

You’ll take responsibility for all aspects of operational care management making sure everything we do is within legislative and regulatory requirements, as well as providing leadership, management and ongoing development for the whole of the care team.

This is a position for an inspiring role model! Someone who champions our Signature Values, who is a proven leader with effective communication and interpersonal skills, who is flexible, and ready to tackle long hours should the business need them. And someone who is committed to providing great care and supporting the development of others, who is an effective decision maker, and who is able, calmly, to handle other people’s stresses.

Your Role at Signature
Day-to-day, you’ll run the Care element within the home, delivering a high-quality service that supports residents to live safe and fulfilled lives.

You’ll make sure staffing rotas are drawn up efficiently and cost-effectively, so the right people are deployed daily to meet the care needs of residents. You’ll help develop group-wide strategies and systems to ensure front-line care is as good as it can be, and you’ll manage the agreed Care Services budget.

Sometimes you’ll act up to deputise for the General Manager, supporting the delivery of identified KPIs – but just as importantly, understanding and communicating the Signature Mission, Vision and Values which drive our award-winning service to residents.

You’ll be responsible for leading and developing the care team, mentoring and inspiring others and making sure everyone is aspiring to be the best they can be. And since everything we do at Signature is modern, transparent and champions best practice, you’ll need to be IT literate, as you’ll become the super-user in the home for Signature Specific systems, also helping others in using them.

Signature People
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a confident manager of a team of carers, can take the lead in Signature Specific systems MCM and RADAR, and provide cover in a crisis management situation, escalating as appropriate. You’ll need to be able to travel as required to meet the needs of the business, while a good knowledge of Health & Safety and a full, clean driving licence are a big advantage.


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